Shipping Policy

1. Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak seasons, promotions, or high order volume periods, processing time may extend slightly.

• You will receive a confirmation email once your order has been successfully placed.

• A tracking number will be provided once your order has been shipped.

2. Shipping Time & Delivery Estimates

After processing, delivery times are as follows:

Standard Shipping

• Estimated delivery time: 5–7 business days

• Available for most domestic and international destinations

• Fully tracked shipping service

Expedited Shipping

• Faster delivery option available at checkout

• Estimated delivery time: 2–4 business days

• Additional shipping fee may apply depending on location

Please note that delivery times are estimates and may vary due to:

• Customs clearance (for international orders)

• Carrier delays

• Weather conditions

• High seasonal demand

3. Shipping Rates

Shipping costs are calculated at checkout based on:

• Destination country

• Shipping method selected

• Order weight and size

Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

4. Tracking Information

Once your order is shipped:

• You will receive an email with a tracking number

• Tracking updates may take 24–48 hours to appear in the carrier system

• Customers are responsible for monitoring their shipment status

5. International Shipping

We ship to multiple countries. However:

• Customers are responsible for any customs duties, taxes, or import fees required by their country.

• Delivery times may vary depending on customs processing.

6. Address Accuracy

Please ensure that your shipping address is correct at checkout.

We are not responsible for:

• Delays caused by incorrect or incomplete addresses

• Orders delivered to incorrectly provided addresses

If you notice an error, please contact us within 12 hours of placing your order.

7. Delayed or Lost Packages

If your package is delayed beyond the estimated timeframe:

• Please contact us with your order number.

• We will coordinate with the carrier to resolve the issue.

If a package is confirmed lost by the carrier, we will offer a replacement or refund.